Terms of Service

Last updated: March 2026

1. Acceptance of Terms

By accessing or using Startreq ("Platform"), operated by Startreq Ventures, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Startreq provides job recruitment services for employers and job seekers in Malaysia and Singapore.

2. User Accounts

Account Registration:

  • You must provide accurate and complete information during registration
  • You are responsible for maintaining the confidentiality of your account
  • You must be at least 18 years old to use this platform
  • One person or company may not maintain multiple accounts

Account Termination:

We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity.

3. Services for Employers

Job Posting Packages:

  • Basic Package: RM 88 for 60 days listing
  • Premium Package: RM 188 for 90 days listing
  • Job postings are automatically removed upon package expiry
  • No refunds for unused portions of packages

Employer Responsibilities:

  • Job postings must be accurate and not misleading
  • Must comply with all applicable employment laws in Malaysia and Singapore
  • Must not discriminate based on race, religion, gender, or other protected characteristics
  • Must handle candidate data in compliance with PDPA requirements
4. Services for Job Seekers

CV Submission:

  • By submitting your CV, you consent to it being shared with potential employers
  • Our AI matching system may analyze your CV to suggest relevant opportunities
  • You are responsible for the accuracy of information in your CV

Job Seeker Responsibilities:

  • Provide truthful information in applications
  • Do not apply for jobs you are not qualified for or interested in
  • Respond professionally to employer communications
5. External Job Feed (Crawler)

Our platform aggregates job listings from external partner sources. These external jobs:

  • Are provided for informational purposes only
  • May redirect you to third-party websites
  • Are governed by the respective platform's terms and policies

Startreq is not responsible for the accuracy or availability of external job listings.

6. Prohibited Activities

Users must not:

  • Post fraudulent job listings or false information
  • Collect personal information for unauthorized purposes
  • Circumvent security measures or access restricted areas
  • Use automated systems to scrape or extract data
  • Post content that is offensive, discriminatory, or illegal
  • Impersonate others or misrepresent affiliations
  • Engage in any activity that disrupts platform operations
7. Intellectual Property

The Startreq name, logo, and all related content are the property of Startreq Ventures. Users retain ownership of content they submit but grant us a license to use it for platform operations.

8. Limitation of Liability

Startreq provides a platform for connecting employers and job seekers. We do not:

  • Guarantee employment or hiring outcomes
  • Verify the accuracy of all job postings or CVs
  • Assume responsibility for employment decisions
  • Guarantee the reliability of AI matching scores

Our liability is limited to the maximum extent permitted by law in Malaysia and Singapore.

9. Governing Law

These Terms are governed by the laws of Malaysia. For users in Singapore, applicable Singapore laws shall apply to the extent required. Any disputes shall be resolved through arbitration or the courts of the relevant jurisdiction.

10. Contact

For questions about these Terms:

Startreq Ventures
Email: support@startreqventures.com
Email: startreqventures@gmail.com
Website: www.startreqventures.com